PostQuest Support

PostQuest is currently operated and published by Aleksandr Samokhin as an individual. Email support@post-quest.com for account, billing, privacy, publishing, or connector help.

Include the approximate time of the issue, the MCP client you used, and the error code shown. Never send passwords, access tokens, social-platform credentials, or private media links.

• A post won’t schedule: the composer lists every rule the post breaks. The platform specs show each network’s file types, sizes, video lengths, and caption limits.
• How scheduling works on a network: the scheduler guides cover account requirements, post types, and common failures.
• AI assistants: set up Claude or ChatGPT, or read the MCP overview.
• REST API: endpoints, authentication, and examples are in the API reference.
• Plans and the trial: the trial lasts seven days and needs no card. Compare plans in the pricing section.

• Facebook: connect a Facebook Page. Personal profiles and Groups are not supported.
• Instagram: use an Instagram Business or Creator account. To add a second account, switch accounts on instagram.com first, then connect again.
• Threads: you need an Instagram account; your Threads profile is linked to it.
• LinkedIn: sign in to the LinkedIn profile you want to connect. Company Pages you administer connect as separate accounts.
• TikTok and others: sign in to the account you want to link before you start, then grant PostQuest access when the network asks.

• In Claude, open Customize → Connectors, add a custom connector, and paste the PostQuest MCP URL.
• Complete sign-in in your browser and choose the workspace Claude may use.
• Turn on PostQuest for a conversation from the + menu under Connectors.

• Use your own supported ChatGPT account.
• Connect the production MCP URL and sign in to your own PostQuest account when redirected.
• Select only the PostQuest workspace you want the client to access and review the requested permissions.
• Ask the client to list accounts before creating a draft, and approve scheduling, publishing, or deletion only after reviewing the final action.

• Reconnect if PostQuest reports an expired or revoked authorization.
• Confirm onboarding and billing access are active for the selected workspace.
• For media URLs, use public HTTPS files without redirects, embedded credentials, or private-network addresses.
• If a publish response is uncertain, inspect the post and connected social account before retrying.